Success Stories & Testimonials

Here a a few kind words from our customers. Our goal is to provide the best customer service in the industry.

5 star rating
Atlanta, GA

M.S.

I contacted this company because my older home security system was broken, and I was unhappy with our security service from Akerman Security. Chris Anderson, the service manager at Premier Security, called me within 30 minutes of my leaving a message. He was sharp and had been in the business a long time. He recognized the problem immediately. 

I explained the problem  to Chris and told him that I wanted a new alarm service, but it had to be someone who could fix our system. He was candid and said that his company services most everything but not our old Rollins IV. 

Even though he had nothing to gain from me since I couldn't be a customer, he understood my situation and said he'd make a few calls. I had been researching this problem but had hit a brick wall. Chris called me back in like 20 minutes! He had great info for me and told me who I could call for help. His lead was a good one. He never made disparaging comments about Akerman and didn't try to sell me something I didn't need. He couldn't sell me anything, but he helped me  anyway, with nothing to gain but a "thank you."  I just really appreciated a total stranger helping me out like that, someone who expected nothing in return. Must be a great company.

5 star rating
Lawrenceville, GA

Alan R.

I am very impressed with the service I've received during sign-up and configuration of my Honeywell Ademco P20 system for monitoring by Premier Security.  This is how customer service should be done!  I had more than the average number of questions along the way, and each one was handled with courtesy and careful attention. The service technician was courteous and patient with my questions during his visit to my home, and even called me back a couple of days after the installation to talk me through a configuration change I wanted to make.  Superb customer service!

5 star rating
Atlanta, GA

Bella R.

Our ancient Rollins alarm system died a slow death, so we got quotes from 4 top security firms. 3 sent salespeople who had been with their company for a few months. Chris at Premier came out and impressed me with his knowledge and long career in security systems. He has been in the business for many years and started Premier Security. He is also the service manager. He comes across as trustworthy and honest, not pushy and not only interested in the sale. He sent Ben out to install the system, and honestly, it is perfect. Ben has also been with the company for a long time and knew what he was doing. Their follow up and follow through has been more than I expected. We are so happy that we chose them - we couldn't have had a better experience.  Wish all buying experiences went this well.

5 star rating
Atlanta, GA

Shilpi L.

Excellent service and coverage - have used this company for many years and have never had an issue.

5 star rating
Atlanta, GA

Shilpi L.

Excellent service and coverage - have used this company for many years and have never had an issue.

5 star rating
Cumming, GA

John H.

I'm a happy customer of Premier after being taken advantage of by a typical alarm company requiring an extended contract and ZERO customer service and actually some shady business practices.  What a different experience I receive from Premier Security!  From their responsive and extremely knowledgeable service rep (Chris is GREAT!) to their friendly billing and support staff - Premier has it down to do it right every time.  I've now been using their services for several years and never have an issue that doesn't get resolved immediately on the first contact.  If I could give them ten stars I would.

5 star rating
Smyrna, GA

Anita F.

Excellent response time, my review of Premier Security comes after my home was broken into this past week. We are using Premier Security's cellular alarm monitoring and it worked. The burglars didn't get anything and even more important, I didn't walk in and find them in my home. Each of the personal at Premier Security have been great to work with. Thank you so much Premier Security. Good job!

Find out the difference with Premier Security Today!

Premier Security is a local based Atlanta, GA security system company that strives to provide continued excellence to each customer. 

770-217-0670

Premier Security has the best new home security system technology available with LTE networks and the fastest alarm monitoring response time in the industry. Our mission is keeping your family protected and your possessions safe and secure.
Premier Security is an authorized dealer for wireless alarm monitoring communication with Uplink, Telguard, Honeywell's Alarmnet services, Alarm.com and Starlink.
Contact Premier Security today!
770-217-0670

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770-217-0670

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