Why do I need to upgrade?

If you received a letter or voicemail from Premier Security on your 3G / CDMA cellular radio upgrade, it is very important to update your home or business security system as soon as possible.

Premier Security technicians are installing LTE cellular radio upgrades on home and business security systems due to the demise of the 3G and CDMA networks. Call 770-217-0670 now and a customer service representative will schedule a service appointment for a Premier Security technician to visit your location. The technician will upgrade your home or business security system from the old existing 3G or CDMA cellular radio to the new LTE (Long Term Evolutionary) network.

Your Premier Security system contains a cellular radio transmitter that provides communications to our 24HR monitoring centers. The radio transmitter sends signals over the cellular networks of wireless carriers (i.e. AT&T, Verizon, etc.). The carriers are in the process of updating their systems from 3G / CDMA to newer technologies such as 4G LTE (Long Term Evolution) and 5G.

When the Premier Security service technician visits you, he will replace the older existing radio of your security with a new radio that will work on the upgraded carriers’ network. 

For more information on the 3G and CDMA cellular radio upgrade process please visit our blog post

3G and CDMA cellular radio replacement