Premier Security: Our Approach
Committed to Service Excellence
Premier Security: Our Approach
Committed to Service Excellence
Rethinking Customer Commitment
Why No-Contract?
Unlike traditional security companies, we don’t lock our clients into 3-5 year contracts. We’ve seen how other firms often take days or even weeks to respond to service requests simply because they know you are under contract and can do nothing about it. This approach is puzzling, often leading to clients switching providers as soon as they’re released from their contract.
At Premier Security, we want to earn your loyalty through unmatched service, not service contracts. We value our existing customers, prioritizing their needs over acquiring new clientele. Our goal is simple – to offer each customer, from homeowners to businesses, the utmost care and protection. If you move, we want to move with you, remaining your trusted security company across locations.
We’re committed to maintaining our reputation as the most responsive security company in the Atlanta, GA area.
Our Approach: Unwavering Dedication
Your Authorized Dealer
As authorized dealers for wireless alarm monitoring communication with Uplink, Telguard, Honeywell’s Alarmnet services, Alarm.com, and Starlink, we have the tools to keep your family and possessions secure.
Client Testimonials for Premier Security
Hear it From Our Customers
I am very impressed with the service I've received during sign-up and configuration of my Honeywell Ademco P20 system for monitoring by Premier Security.
This is how customer service should be done! I had more than the average number of questions along the way, and each one was handled with courtesy and careful attention. The service technician was courteous and patient with my questions during his visit to my home, and even called me back a couple of days after the installation to talk me through a configuration change I wanted to make. Superb customer service!
We are so happy that we chose them - we couldn't have had a better experience. Wish all buying experiences went this well.
Our old Rollins alarm system failed, so we got quotes from four top security firms. Chris at Premier impressed me with his extensive knowledge and long career in security systems. He’s trustworthy, honest, and not pushy. Ben installed the system perfectly, and their follow-up exceeded my expectations.
Excellent response time, my review of Premier Security comes after my home was broken into this past week.
We are using Premier Security's cellular alarm monitoring and it worked. The burglars didn't get anything and even more important, I didn't walk in and find them in my home. Each of the personal at Premier Security have been great to work with. Thank you so much Premier Security. Good job!
I'm a happy customer of Premier after being taken advantage of by a typical alarm company requiring an extended contract and ZERO customer service and actually some shady business practices.
What a different experience I receive from Premier Security! From their responsive and extremely knowledgeable service rep (Chris is GREAT!) to their friendly billing and support staff - Premier has it down to do it right every time. I've now been using their services for several years and never have an issue that doesn't get resolved immediately on the first contact. If I could give them ten stars I would.
Our Security Partners
