3G and CDMA cellular radio upgrade
If you received a letter or voicemail from Premier Security on your 3G / CDMA cellular radio upgrade, it is very important to update your home or business security system as soon as possible.
Premier Security technicians are installing LTE cellular radio upgrades on home and business security systems due to the demise of the 3G and CDMA networks. Call 770-217-0670 now and a customer service representative will schedule a service appointment for a Premier Security technician to visit your location. The technician will upgrade your home or business security system from the old existing 3G or CDMA cellular radio to the new LTE (Long Term Evolutionary) network.
Your Premier Security system contains a cellular radio transmitter that provides communications to our 24HR monitoring centers. The radio transmitter sends signals over the cellular networks of wireless carriers (i.e. AT&T, Verizon, etc.). The carriers are in the process of updating their systems from 3G / CDMA to newer technologies such as 4G LTE (Long Term Evolution) and 5G.
When the Premier Security service technician visits you, he will replace the older existing radio of your security with a new radio that will work on the upgraded carriers’ network.
For more information on the 3G and CDMA cellular radio upgrade process please visit our blog post
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Nothing speaks more to our services than the positive experiences of our clients:
I am very impressed with the service I've received during sign-up and configuration of my Honeywell Ademco P20 system for monitoring by Premier Security.
This is how customer service should be done! I had more than the average number of questions along the way, and each one was handled with courtesy and careful attention. The service technician was courteous and patient with my questions during his visit to my home, and even called me back a couple of days after the installation to talk me through a configuration change I wanted to make. Superb customer service!
We are so happy that we chose them - we couldn't have had a better experience. Wish all buying experiences went this well.
Our old Rollins alarm system failed, so we got quotes from four top security firms. Chris at Premier impressed me with his extensive knowledge and long career in security systems. He’s trustworthy, honest, and not pushy. Ben installed the system perfectly, and their follow-up exceeded my expectations.
Excellent response time, my review of Premier Security comes after my home was broken into this past week.
We are using Premier Security's cellular alarm monitoring and it worked. The burglars didn't get anything and even more important, I didn't walk in and find them in my home. Each of the personal at Premier Security have been great to work with. Thank you so much Premier Security. Good job!
I'm a happy customer of Premier after being taken advantage of by a typical alarm company requiring an extended contract and ZERO customer service and actually some shady business practices.
What a different experience I receive from Premier Security! From their responsive and extremely knowledgeable service rep (Chris is GREAT!) to their friendly billing and support staff - Premier has it down to do it right every time. I've now been using their services for several years and never have an issue that doesn't get resolved immediately on the first contact. If I could give them ten stars I would.
